Oasis followers have been left fuming on Monday as a serious tech outage at Westpac left many unable to buy pre-sale tickets for the band’s 2025 Australian tour.
Melbourne and Sydney fanatics of the English rock group who financial institution with Westpac missed out on early hen tickets as they have been unable to entry their cash by way of the app or on-line banking.
They flocked to socials to slam the corporate for the ‘inconvenient’ outage which was ultimately remedied at 3:15pm—hours after pre-sale tickets have been opened for buy.
Westpac apologised to clients on X, previously often called Twitter, for the ‘disruption’ and thanked customers ‘to your persistence throughout this time’.
However Oasis followers weren’t having it.
‘Not ok. Not the primary time & I am sick of the pretend apologies,’ one aspiring eventgoer raged.
‘The inconvenience precipitated is just not okay & the hole apologies are so insincere it makes me sick! Is Westpac going to make sure I get my tickets for Oasis?! Missed out as a result of “inconvenient” points!’
One other wrote: ‘Stopped me from getting Oasis tickets! Had the tickets reserved – went to my Westpac app to get my bank card particulars…. One thing’s not working…. One thing’s not working… Not completely happy.’
Oasis followers have been left fuming on Monday as a serious tech outage at Westpac left many unable to buy pre-sale tickets for the band’s 2025 Australian tour. Pictured: Oasis frontmen Liam and Noel Gallagher
A 3rd added, ‘Nice day for Westpac banking Oasis followers,’ whereas another person on Fb moaned: ‘Simply as oasis tickets come out.’
A serious tech outage at Westpac left 1000’s of Australians unable to entry their cash by way of the app or on-line banking.
Over 7,000 complaints have been reported on the tech monitoring website Downdetector on Monday afternoon.
Westpac promptly acknowledged the problem and have since restored its app and web site.
Melbourne and Sydney fanatics of the English rock group who financial institution with Westpac missed out on early hen tickets as they have been unable to entry their cash by way of the app or on-line banking
‘We’re conscious that clients are experiencing points accessing on-line and cellular banking,’ the financial institution stated in a press release when the outage occurred.
‘Our groups are working to repair the problem. We’re sorry for the inconvenience.’
Many Australians have reported being unable to entry their cash as a result of situation.
‘It occurred proper when everybody was going to lunch. I wanted to switch cash as I filter all the pieces by way of my important account however could not do the switch and therefore could not get lunch,’ one stated.
‘Caught on the gas station and I can not pay, please hurry up,’ one other added.
Followers flocked to socials to slam the corporate for the ‘inconvenient’ outage which was ultimately remedied at 3:15pm—hours after pre-sale tickets have been opened for buy
Westpac apologised to clients on X, previously often called Twitter, for the ‘disruption’ and thanked customers ‘to your persistence throughout this time’
Others identified the incident highlighted the challenges that include Australia’s shift towards turning into a cashless society.
Regardless of the rising variety of Australians choosing cashless transactions each in shops and on-line, Swinburne College enterprise professor Steve Worthington said that money will stay important, particularly in gentle of outages like todays.
‘Money cannot crash,’ he advised AAP earlier this 12 months.
‘When the telecoms break down or the IT techniques of the banks break down, you are left excessive and dry.’
A serious Westpac tech outage precipitated the app and on-line banking to cease working for 1000’s of Australians, leaving them unable to entry their cash
The outage comes simply days after the financial institution ended cardless money withdrawals, forcing clients to make use of a bodily financial institution card to withdraw cash from an ATM.
‘As a part of frequently reviewing our services and products, Westpac will now not provide the cardless money withdrawal function,’ Westpac introduced.
The financial institution claimed the change was a part of a continuing assessment into its ‘services and products’.
It burdened that clients will nonetheless have the ability to make money withdrawals from Westpac ATMs throughout Australia so long as they use their bodily card, and money transactions may also be made at branches throughout the nation.
Westpac confirmed that cardless money deposits would nonetheless be obtainable to clients.
Prospects have been livid about change, with many claiming ending cardless money withdrawals ‘appeared like a backward step’.
‘Like lots of people I do not carry a bodily card with me anymore, so cardless money is basically my solely choice if I want money unexpectedly. Looks like a backward step,’ one wrote.
Westpac has introduced it’s shutting down its cardless money withdrawal service
One Aussie, who claimed to work at Westpac, defined the service was eliminated because of an ‘insanely excessive’ quantity of fraud and rip-off incidents.
‘I work for Westpac on the department stage and the rationale we eliminated them is the variety of fraud and rip-off incidents occurring with this capability was insanely excessive. Like 1,000 prior to now month,’ they claimed.
‘Moreover, there are literally solely round 4,000 cardless money withdrawals every week nationally which is a drop within the bucket for total department transactions.
‘It is simply an excessive amount of of a ache within the a*** to manage at department stage with the frauds and scams and too many individuals exploiting different folks’s web banking to get the SMS code to extract cash.’
